APP TERMS OF USE
REGIMEN, INC.
Effective Date: Oct 7, 2026
1. Scope and Acceptance
1.1 These App Terms of Use govern your use of the Regimen application and related online services (the “Application”), provided by Regimen, Inc., a Delaware corporation.
1.2 Your purchase of the Organizer is governed by the Preorder Terms of Sale. How we handle information is described in the Privacy Policy.
1.3 You must accept these Terms to create an account. If you do not agree, do not create an account or use the Application.
1.4 The Application is currently available for Apple iOS only.
2. Your Account
2.1 You must be at least eighteen (18) years old to hold an account.
2.2 Keep your credentials secure and tell us at [email protected] if your account is accessed without your permission. You are responsible for activity conducted through your account.
2.3 Do not share your password. Invite people under Section 5 instead.
3. License
3.1 Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to install and use the Application on an Apple-branded device you own or control, for your personal, non-commercial use as a medication taker or caregiver with a Regimen Organizer.
3.2 The Application is licensed, not sold. We and our licensors keep all rights not expressly granted.
3.3 You may not copy, modify or create derivative works of the Application; reverse engineer, decompile or disassemble it, except as applicable law expressly permits despite this limit; rent, lease, sell, sublicense, distribute or host it as a service; use it to build a competing product or train a machine learning model; access it by automated means; or circumvent any security or usage limit.
4. What the Application Does and Does Not Do
PLEASE READ THIS SECTION.
4.1 The Application shows you when a compartment of your Organizer was opened. It does not confirm that medication was taken. A recorded opening does not mean a dose was taken, and the absence of one does not mean a dose was missed.
4.2 The Application is not a medical product and does not give medical advice. It does not replace a physician, pharmacist, nurse or other qualified healthcare professional.
4.3 Do not only rely on the Application for anything time-critical or safety-critical. Notifications depend on power, connectivity, your phone, your network and your settings, and may be delayed or absent. We make no promise that any notification will be delivered. We do not provide medical monitoring of your account.
4.4 IN AN EMERGENCY, CALL 911.
5. Your Information and Shared Access
5.1 Information you enter is yours. You grant us a limited license to host, store, process, transmit and display it solely to run the Application for you and the people you invite. We do not sell it and do not use it for advertising.
5.2 You are responsible for the accuracy of what you enter. We do not check whether a medication, dosage or schedule is correct or appropriate.
5.3 Launch connected-service access supports a medication taker and a caregiver using separate accounts. The purchaser may choose either role and invite the other participant. Access and available controls depend on the accepted relationship and product role. The caregiver may manage the connected medication taker’s routine and supported permissions. The purchaser alone manages billing. Everyone using the Application must accept these Terms.
6. Free Trial and Subscription
PLEASE READ THIS SECTION. IT DESCRIBES A RECURRING CHARGE.
6.1 Activation. Your free trial begins only when an authorized participant explicitly starts using the securely connected Organizer within the Application. Creating an account, setting up medications, delivery, or pairing the Organizer does not start your trial. Without Activation, no subscription or monthly charge begins.
6.2 Free trial. Your purchase includes a thirty (30) day free trial of connected Organizer services, beginning on Activation. The sixty (60) day hardware return window runs from delivery, regardless of when you activate.
6.3 Automatic conversion. AFTER ACTIVATION, AT THE END OF THE THIRTY (30) DAY FREE TRIAL, WE WILL CHARGE YOUR SAVED PAYMENT METHOD FOURTEEN DOLLARS AND NINETY-NINE CENTS ($14.99 USD) PER MONTH PLUS APPLICABLE TAX, UNLESS YOU CANCEL BEFORE THE TRIAL ENDS. THE SUBSCRIPTION RENEWS MONTHLY UNTIL YOU CANCEL.
6.4 Your consent. We will not charge you unless you agreed to these subscription terms by a separate affirmative action at checkout, taken after we showed you the price, the monthly billing cycle, when the first charge occurs and how to cancel.
6.5 Reminder. We will email you seven (7) days before your thirty (30) day free trial ends, showing the first scheduled charge date, subscription price and how to cancel. We will also provide any additional notices required by applicable law.
6.6 Cancelling. The purchaser may cancel through Stripe’s billing-management portal, accessible from the purchaser’s Regimen account and the Application. No telephone call or conversation is required. Cancelling during the trial prevents the first charge, with connected-service access continuing through the trial’s end. Cancelling after a paid month begins stops future renewal, with connected-service access continuing through the current paid period. Invited participants cannot manage the purchaser’s billing.
6.7 Confirmations. We will email you when your subscription starts and when you cancel.
6.8 Price changes. We will give you notice in a form you can keep at least thirty (30) days before increasing your subscription price. The notice will state the new price, when it takes effect and how to cancel before it applies. An increase applies only to future billing periods, not a period you have already paid for. We will provide any additional notices and obtain any consent required by applicable law.
6.9 Refunds. Monthly subscription charges are billed in advance for a full billing month. Cancellation or a hardware return does not refund that month, in whole or in part. Renewal stops; connected-service access continues through the paid period. Hardware refunds exclude subscription charges. Exceptions remain for legally required refunds, billing errors, duplicate charges and Regimen-caused service failures, including the Limited Warranty’s covered-defect downtime credit.
6.10 The Organizer works as a physical pill organizer without a subscription. Connected Organizer services stop when the trial or paid period ends or a renewal payment fails. Successful payment recovery restores connected-service access without re-pairing the Organizer.
7. Your History If Access Ends
7.1 Ending connected-service access does not automatically delete your account, medication data, relationships, device associations, or all activity history. Manual Application features remain available. Retention and deletion are governed by the Privacy Policy. You may request access to or deletion of your information using the contact details in that Policy.
8. Acceptable Use
8.1 Do not use the Application unlawfully; access anyone’s data without permission; misrepresent your identity or authority; upload unlawful or infringing material; test the Application’s security; introduce malware; or interfere with anyone else’s use. We may suspend or terminate access for breach of this Section.
9. Apple App Store
9.1 These Terms are between you and Regimen, not Apple. Regimen, not Apple, is solely responsible for the Application and its content.
9.2 Your license is limited to using the Application on Apple-branded products you own or control, as the App Store Terms of Service permit.
9.3 Apple has no obligation to provide maintenance or support for the Application.
9.4 If the Application fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price of the Application, if any. To the maximum extent permitted by law, Apple has no other warranty obligation regarding the Application.
9.5 Regimen, not Apple, is responsible for addressing any claim by you or a third party relating to the Application, including product liability claims, claims that the Application fails to meet a legal or regulatory requirement, and claims under consumer protection law.
9.6 Regimen, not Apple, is responsible for investigating, defending and settling any third-party claim that the Application infringes intellectual property rights.
9.7 You confirm that you are not located in a country subject to a United States Government embargo or designated as a terrorist-supporting country, and that you are not on any United States Government list of prohibited or restricted parties.
9.8 Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
9.9 Regimen’s launch subscription is billed through Stripe, not Apple’s in-app purchase system. The purchaser manages cancellation through the Stripe billing-management portal described in Section 6.6.
10. Changes and Termination
10.1 We may add, change or remove features. Before materially reducing core functionality you pay for, we will give you at least thirty (30) days' notice explaining the change and how to cancel future renewal. The change will apply only to future paid billing periods; you may finish your current paid period with its existing core functionality. Cancelling because you reject the change does not refund or prorate that paid period. If we end the paid service early, Section 10.3 applies.
10.2 You may cancel renewal or request account deletion at any time. Before completing approved deletion of the purchaser’s account, we stop future renewal. Deleting another participant’s account does not itself cancel the purchaser’s subscription. Immediate deletion ends that account’s access; it does not refund the current paid month, subject to Section 6.9’s exceptions. Cancelling renewal alone keeps your account and the access described in Section 6.6.
10.3 We may suspend or terminate your account if you materially breach these Terms or if we discontinue the Application. If we discontinue it, we will refund any prepaid amount covering the period afterwards.
10.4 When your account ends, your license under Section 3 ends. Your Organizer continues to work as a pill organizer.
10.5 Sections 4, 5, 11 and 12 survive termination.
11. Disclaimers and Liability
11.1 TO THE FULLEST EXTENT PERMITTED BY LAW, THE APPLICATION IS PROVIDED AS IS AND AS AVAILABLE, WITHOUT WARRANTY OF ANY KIND, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT EVERY COMPARTMENT OPENING WILL BE RECORDED, THAT RECORDED ACTIVITY WILL BE COMPLETE, OR THAT ANY NOTIFICATION WILL BE DELIVERED.
11.2 TO THE FULLEST EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, AND OUR TOTAL LIABILITY RELATING TO THE APPLICATION WILL NOT EXCEED THE GREATER OF WHAT YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR ONE HUNDRED TWENTY DOLLARS ($120.00).
11.3 These limits do not apply to death or personal injury caused by our negligence, to fraud, to our gross negligence or willful misconduct, or to any liability that cannot be limited under applicable law. SOME STATES DO NOT ALLOW THESE EXCLUSIONS, SO THEY MAY NOT APPLY TO YOU.
11.4 This Section covers the Application. The Organizer is covered by the Limited Warranty.
12. General
12.1 These Terms are governed by the laws of the State of Michigan, without regard to its conflict of laws rules, except that this does not deprive you of the protection of any mandatory consumer protection law of the state where you live.
12.2 Before starting any proceeding, email us at [email protected] and give us thirty (30) days. Any dispute not resolved that way will be brought in the state or federal courts located in Washtenaw County, Michigan. Either party may bring a qualifying claim in small claims court.
12.3 We may change these Terms. We will give you at least thirty (30) days' notice of a material change, explaining the change, when it takes effect and how to reject it by cancelling future renewal. For paid members, the current paid billing period continues under its existing terms; the change applies only to future paid billing periods. Rejecting a change does not refund or prorate the current paid period. We will not apply a change retroactively to a dispute that has already arisen.
12.4 If a provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them in a merger, acquisition or sale of assets. We will send notices to the email address on your account.
REGIMEN, INC. | [email protected] | Last updated Oct 7, 2026